To evaluate the online ratings of spine deformity surgeons and variables that may affect online ratings Physician review websites (PRW) continue to be an emerging trend in the US across all specialties. Patients should have access to the most reliable and least biased surveys available to the public to allow for better-informed decisions regarding their health care. This study suggests that online-based reviews do not have statistically significant correlations with the widely used PGPSS and may not be an accurate source of information for patients. 001), and trust in the provider for the PGPSS (r = 0.971, P ≤. The most important factors in a patient recommending the provider were as follows, per resource: time spent with the patient for (r = 0.685, P =. The correlations were not statistically significant when was compared with the PGPSS in the items "probability of recommending the provider" (r = -0.122, P =. 508) when compared between and the PGPSS. 208) and overall provider scores (r = 0.193, P =.
There were no statistically significant correlations between time spent with the patient (r = 0.391, P =. A paired t test was used to analyze the difference between the PGPSS and online scores. A mean rating was calculated for each topic category for online websites and compared with 7 PGPSS content questions using zero-order correlations. Analyze the correlation between online-based review websites and the Press Ganey Patient Satisfaction Survey (PGPSS) in an academic otolaryngology department.Īll available data were collected for and, along with PGPSS data for 16 otolaryngology attending physicians from 2012 to 2014.
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